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Beijing

1714, No. 4 Bldg, Guotoucaifu Plaza, No. 9 Guangan Road, Fengtai District, Beijing, China, 100055


T: (+86) 10 8351 3861
E: enquiries@gbgplc.com

Jakarta

Union Space, Satrio Tower 16th floor Jl. Prof. Dr. Satrio Kav. 1-4 Blok C4, Jakarta Selatan Indonesia


T: (+62) 21 2994 1364
E: enquiries@gbgplc.com

Kuala Lumpur

Level 3A, Wisma Miramas No. 1, Jalan 2/109E, Taman Desa, Jalan Klang Lama, 58100 Kuala Lumpur, Malaysia


T: (+60) 3 2712 3200
F: (+60) 3 2712 3201
E: enquiries@gbgplc.com

Melbourne

Level 4 / 360 Collins St, Melbourne, Victoria 3000, Australia


T: (+61) 3 8595 1500
E: enquiries@gbgplc.com

Sydney

Suite 301, Level 3, 20 Bond Street, Sydney, Australia


T: 02- 9053-6321
E: enquiries@gbgplc.com

Shanghai

Room 327, Apollo Building, 1440 Yan An (M) Road, Shanghai, 200040, China


T: (+86) 21 6133 1811
F: (+86) 21 6133 1886
E: enquiries@gbgplc.com

Barcelona

Edifici El Triangle 4ª planta, Plaça de Catalunya, 1 08002, Barcelona, Spain


T: (+34) 93 545 11 56
F: (+34) 93 548 4444
E: enquiries@gbgplc.com

Chester (UK headquarters)

The Foundation, Herons Way, Chester Business Park, Chester, CH4 9GB


T: (+44) 1244 657 333
E: enquiries@gbgplc.com

Dubai

Unit No: 1967, DMCC Business Centre, Level No 1, Jewellery & Gemplex 3, Dubai, United Arab Emirates


T: (+971) 54 484 9009
E: enquiries@gbgplc.com

Edinburgh

Suite No 4 & 5 Sanderson House, 9 Maritime Street, Leith, Edinburgh, EH6 6SB


T: (+44) 1244 657 333
E: enquiries@gbgplc.com

Germany

Q7 24, 68161, Mannheim, Germany,


T: 0800 366 3347
E: enquiries@gbgplc.com

Liverpool

Atlantic Pavilion, Albert Dock, Liverpool, L3 4AE


T: (+44) 151 203 7100
E: enquiries@gbgplc.com

London

128 Queen Victoria Street, London, EC4V 4BJ


T: (+44) 20 7428 1250
E: enquiries@gbgplc.com

Nottingham

1 Wilford Business Park, Ruddington Lane, Nottingham, NG11 7EP


T: (+44) 1244 657 333
E: enquiries@gbgplc.com

Turkey

Mersin Universitesi Çiftlikköy Kampüsü, Teknopark İdari Bina No: 106 Yenişehir, Mersin, Turkey


T: +90 324 290 5649
E: enquiries@gbgplc.com

Worcester

Waterside, Basin Road, Worcester, WR5 3DA


T: 0190 588 8550
E: enquiries@gbgplc.com

Atlanta

2018 Powers Ferry Road SE, Suite 720 Atlanta, GA 30339


T: 1 678 324 3800
E: enquiries@gbgplc.com

New York

450 Park Ave South, 3rd Floor, New York, NY 10016


T: 1 866 642 3240
E: enquiries@gbgplc.com

San Francisco

805 Veterans Boulevard Suite 305 Redwood City, CA 94063


T: 1 866 642 3240
F: +1 (650) 273-5603
E: enquiries@gbgplc.com

GBG Activate

Check credit applications and instantly find out who’s high-value and who’s high-risk


T: +61 1800 312 860
E: customer.support@gbgplc.com

GBG AdvancedCheck

Enabling you to verify license accuracy and entitlement for all your drivers


T: 0115 969 4952
E: datateam@advancedcheck.co.uk

GBG ClaimsID

Stop Goods Lost In Transit fraud losses by tracking customers’ past behaviour


E: servicedesk@gbgplc.com

GBG Connexus

Trace, investigate and confirm the identities of individuals quickly and easily using the UK's widest range of data sources


T: 01244 657 321
E: helpdesk@gbgplc.com

GBG Datacare

Improve the quality of your data by cleansing, validating and appending it your customer’s data to help you effectively engage


T: 01244 657321
E: helpdesk@gbgplc.com

GBG ID3global

Customers sign up online from all over the world. They need to be identified and on-boarded fast


T: 0844 888 1136 *calls cost 5p per minute plus your telephone company’s network access charge
E: ID3globalhelp@gb.co.uk

GBG IDscan (Enterprise)

Streamline the recognition of ID documents to speed up your customer on-boarding process. Quickly assess if a document is likely to be used to commit fraud.


T: 0844 888 1136 *calls cost 5p per minute plus your telephone company’s network access charge
E: helpdesk@gbgplc.com

GBG IDscan Scannet

Dedicated helpdesk number for our Scannet product


T: 0207 987 9977
E: support@idscan.com

GBG Instinct

Checks new customer information against all kinds of reference data and get answers – fast


T: +61 1800 312 860
E: customer.support@gbgplc.com

GBG KnowYourPeople

Leading UK employee identity checking service giving you the intelligence to confirm recruits and comply


T: 0115 969 4953
E: kypsupport@gbgplc.com

GBG Marketing Services

Make the most of your customer database by consolidating and enhancing everything you know


T: 01244 657 399
E: mdssupportteam@gbgplc.com

GBG OnlineDisclosures

Offering criminal record checks through a fast, automated and cost effective screening solution


T: 0845 251 5000
E: onlinedisclosures@gbgplc.com

GBG Predator

Helping fight fraud by constantly watching customer transactions and alerting you when things look suspicious


T: +61 1800 312 860
E: customer.support@gbgplc.com

GBG Process Manager

Helps screen your customers and their activity through one system with GBG solutions as well as your own apps and data


T: +61 1800 312 860
E: customer.support@gbgplc.com

Loqate

Formally GBG Matchcode360. Get your customers on board reliably and with precision, drawing on quality data from 240 countries through the ultimate in type-ahead UX – taking basic information we can enhance it with business information, social media profiles, utilities supplier – and more.


T: 01244 657321
E: helpdesk@gbgplc.com

Loqate - Capture+ (UK)

Dedicated contact details for the UK


T: 0800 198 6460
E: capturesupport@gbgplc.com

Loqate - Capture+ (Germany)

Dedicated contact details for Germany


T: +49 621 8455250
E: capturesupport@gbgplc.com

Loqate - Capture+ (US)

Dedicated contact details for the US


T: +1 (866) 642 3240
E: capturesupport@gbgplc.com

Loqate - Verify (UK)

Dedicated contact details for the UK


T: 0800 198 6460
E: support@loqate.com

Loqate - Verify (Germany)

Dedicated contact details for Germany


T: +49 621 8455250
E: support@loqate.com

Loqate - Verify (US)

Dedicated contact details for the US


T: +1 (866) 642 3240
E: support@loqate.com

GBG Status Page

Please visit our status page to keep up to date with any maintenance or incidents, and to subscribe to updates.



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We currently receive enquiries from individuals that our customers have been interacting with, so we thought it would be helpful to expand on the role we play, and whether we'll be able to manage your request for information.



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Accounts payable

If you have a billing query, our team are happy to help. Guidance on our payment procedures is below.


T: 01244 657048

Payment Procedures

Media enquiries

Lauren James - PR Manager.


E: communications@gbgplc.com

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