Utilities
Customers today have more choice than ever, and are constantly encouraged to switch suppliers. Utility companies are working more effectively and harder to retain their existing customers; and a key requirement within this process is the ongoing accuracy of the customer data. With this in mind, the accuracy of data has become business critical and the retention as well as acquisition of customers has become every company's primary focus.
GB Group works with all the major utility companies in the UK to maintain data accuracy and quality; to append additional data to improve targeting and communication; and to verify customer details for marketing activity. GB Group also accesses the Gas and Electricity Meter data, to assist in customer registration and verification. Example application areas include business and consumer customer registrations, billing, debt, meter reading, and customer care and leakage.
Some of GB Group's products that are tailored for the Utilities sector are:
4C-UK Pre-HomeMovers data
GB Accelerator e-Trace
GBAccelerator Utlities Register
URU