Rapid Addressing
With inaccurate data costing UK businesses millions of pounds every year, it's becoming crucial for organisations to have the ability to instantly capture and append accurate name, address, telephone, mobile and email address across all customer touchpoints that can include call centre, website, through to point of sale, and at the initial point of registration; in order to minimise the risk of populating customer databases with inaccurate information.
GB Group’s award winning GB Accelerator product range can be accessed via our web portal or on disk for integration into your existing applications – from standard rapid addressing through to specifically tailored solutions. Unlike other data capture products in the market, we pride ourselves in providing flexible solutions to meet the needs of all our clients.
Enhancing your customer registration process at the start of the business relationship will have benefits to both you and your clients.
- Improved customer experience – automated data capture techniques will mean a reduction in customer registration time.
- Improve operational efficiencies - identify difficult name and addresses with easy search features
- Improve the security of transactions - by confirming accurate name and address information
- Reduce postal costs – accurate addresses allow users to benefit from mailing discounts and reductions in returned mail.
- Enhanced client relationships - by only contacting your customers using the right
Additional benefits for online clients
- Currency of data - always access the most up-to-date data available through web services, with daily PAF and the UK Telephone Number Database (an extract from BT OSIS) typically updated between 30,000 and 70,000 times, 6 days per week.
- Time efficiencies - No disks to upload, removing the headache associated with maintaining and storing data at your location, saving valuable internal resources.
- Environmentally friendly - no monthly/quarterly production and distribution of disks, plus save on paper/packaging and postage.
- Standardised address format - uses Free Format Address Matching (FFAME)
- No internal resources required - Delivered via a hosted data centre ensuring speed, security and resilience
Find out more by visiting our online Web Portal.
GB Group offer a wide range of internet and disk based data capture products. View our GB Accelerator range
View the products for Rapid Addressing