GB Group, the UK's leading identity management business, helps organisations realise the full value of their customer base by recognising and verifying all elements of a consumer's identity at every interaction. We know that identity matters. Through the application of our leading technology, we protect, predict and provide information that is used to maximise customer value for some of the largest companies in the UK.
The below case studies will help you learn how real businesses are deriving value from our products and services.
By Sector (Tracing)
Baines and Ernst Case Study
Locating more than 40% of clients they had previously lost touch with, using GB Group’s identity tracing solution GB Accelerator e-Trace.
GE Money Case Study
GE Money achieves 10% reduction in the number of customer records with missing or invalid telephone numbers month on month by using GB Accelerator e-Trace for the responsible tracing of individuals for debt recovery.
Gordon & Noble Case Study
Gordon & Noble Messengers at Arms and Sheriff Officers gain 30% more validated live telephone numbers by using GB Accelerator e-Trace, resulting in increased collection rates and enforcement.
Zinc Group Case Study
Zinc Group achieves a 37% increase in contact rates by innovatively using GB Accelerator e-Trace at the front and back end of their processes for fast, responsible tracing of debtors.
Endsleigh Case Study
GB Accelerator e-Trace supports Endsleigh in its fight against insurance fraud and helps to save £3.5 million