I joined GB Group in July this year to head up its Identity Verification business unit. My career has been firmly centred around the development of good customer processes: understanding credit risk, managing sophisticated communications strategies and delivering excellence in customer services. With the gaming sector now firmly focussed on retaining players through a great customer experience. I look forward to working with you to ensure that we evolve our identity management services to support your growth strategies.

Prior to arriving at GB, I headed up the UK arm of one of the world’s largest credit rating agencies followed by a period managing a major offshore contact centre operations on behalf of B2B clients. Why not join me on LinkedIn? Simply click here